STUDENTICA LTD

Company registration number: 13473583

Registered office address: 85 Great Portland Street, First Floor, London, United Kingdom, W1W 7LT

Office address: 3/11 Pine Street, Farringdon, EC1R 0JH

Mail: info@textasy.org

Phone: +447460014581

Subject

Welcome to the website of STUDENTICA LTD (“we,” “us,” and “our”). By signing this document, both you and we agree to be bound by the following terms and conditions. You affirm to have read and understood these conditions in their entirety and acknowledge that your consent marks a binding agreement between you and us.

Priority

The general terms and conditions are superseded by ours unless otherwise specified in a manner that is clearly outlined.

Responsibility

1. Of the editing agency

Our agency is not liable for any delays in completing editing services due to circumstances such as illness, injury, incapacity, or events beyond our control (Acts of God). Additionally, we are not responsible for delays caused by late delivery of source materials by the client or third parties (e.g., postal services or courier companies). We also disclaim liability for any damage to or loss of the source text. In cases where the client does not provide necessary information for initiating or completing the editing process, we bear no responsibility. However, we will endeavor to notify the client promptly in the event of an anticipated delay. Our liability in any situation is limited to the amount of the editing assignment invoice, exclusive of VAT.

2. Of the client

We must receive all necessary information from the client before or while performing the assignment to properly complete the job.

Professional secrecy

We are obligated to maintain professional secrecy. This means that the client’s identity, along with the source text and its reating, must remain confidential.

Rates

The written order confirmation will list all applicable rates, exclusive of VAT unless otherwise specified.

Term of delivery

The commencement date of the agreement will be determined through a written agreement with the client. After the contractor confirms the order and receives the order details by email, the agreed-upon date will become effective. The order will specify and clarify the deadline for the contractor to complete the work and deliver it to the client by the specified date.

Performance of assignment

We assert our right to involve an external party in completing the task, and still take responsibility for ensuring the confidentiality of the project and its successful completion.

Cancellation of assignment

The client reserves the right to terminate an assignment at any stage,  before or during the editing process. In the event of a cancellation,  before work has begun, the client will not be liable for any costs. If  the editing order rocess is terminated midway, remuneration for the services that have already been completed is to be paid by the client.

Order Placement and Payment Process

We offer our clients the flexibility to pay for our products and services in various currencies. The currencies accepted include GBP, EUR, USD, TZS, KES, BRL, JOD, and PEN. Please note that the exchange rate used for currency conversions may vary based on the prevailing market rates at the time of the transaction. We reserve the right to update the list of accepted currencies at any time without prior notice. By choosing to pay in one of the supported currencies, you acknowledge and accept any potential exchange rate fluctuations and associated fees that may apply to the transaction.

To place an order on our site, the user needs to go to the pricing section and click on the “request” button. This will take the user to an order form where they must provide their name, email, type of service, editor level, and delivery time. The user can also upload relevant documents and materials to help our team understand their project requirements. 

After submitting the order form, a designated manager will contact the user to confirm the order details, clarify any additional information, and establish a deadline that works for both parties. The approximate cost of the order will be calculated and then clarified by our manager. Once the details are confirmed, the manager will provide the user with an invoice link to complete the payment process. You have to submit the payment for the invoice within three days of its receipt. By submitting the order form and making payment via invoice, the user agrees to these Terms and Conditions and all other policies of our site. 

Refunds

You will receive your text material via email through which you communicate with our managers or which you choose while clarifying order information.

Refunds will be given on the same card you used to make the payment. You must submit a refund request within one week of the order’s completion by emailing info@textasy.org  and giving an explanation for why you wish to return it. Keep in mind that we don’t provide refunds if you are simply not content with the edit.

Refunds are only given if there are errors on our side, such as if you received a different   than expected due to a technical issue.

Dispute

Any disagreements or disputes which may arise concerning the services and our invoices will be exclusively resolved under the jurisdiction of the courts located in the judicial district of London. United Kingdom laws will apply to all related proceedings.

Work with us as an editor